We are now the OFFICIAL and EXCLUSIVE service center for all Lightspeed writers in the US.

Full-Service Writer Repair Center

From routine maintenance to complex repairs, our professionally trained team restores court reporting machines to factory specifications.

Our Simple Process

  • QUOTE

    Use our online Service Estimate Form to get a free estimate of the cost to service your writer from one of our professional repair technicians.

  • SEND

    Accept your quoted price, then package your writer and send to us. We’ll confirm receipt and begin work. How to Ship.

  • SERVICE

    Our technician performs the requested service and informs you of any issues. Once service is completed, an invoice is emailed for payment.

  • RETURN

    Once payment is received, your writer is given a final inspection, packaged and shipped back to you. Service is typically completed between 3-5 business days, unless expedited service is requested.

Get Your Service Estimate

See what our customers are saying.

  • Greenville, SC

    Thank you so much for all your help with my steno machine and for being so patient with me all the times I called you. I used the machine you sent me at work this week and I had no problems with it. So happy!!! Again, thank you for your great customer service. Take care.


    -Maggie Woods

  • Montgomery, AL

    I used the transmitters with the Single Line Block in the real world yesterday, and they worked flawlessly. I used one to send to Bridge and one to send to Livenote so I could send with both protocols at the same time. The Bridge refresh is very fast! I love it! Thank you very much for such a great product!!!

    -Greta Duckett

  • Carbondale, IL

    Thank you very much for the excellent service I've received from your company. Recently I sent my old equipment to you, and it works beautifully now! Thank you for your endless patience and outstanding work. I wouldn't use any other company.

    -Mary Marcus

  • Denton, TX

    My machine got back to me in plenty of time and is in great shape. Thank you for the good job you did.

    -Cori Warrn

  • Santa Rosa, CA

    Your service department was very helpful in diagnosing my problem. A big THANK YOU to TopCat Steno

    -Jan Hunnicutt

  • LaMesa, CA

    Thank you for your wonderful service and your professionalism. I called to purchase the 'Out of the Box' wireless writing set, and I could not be happier with it. The instructions for set up were clear; it was very quick and easy. In no time, I was writing wireless. I am very happy with the product and with your service, and I look forward to working with you again. You now have a very loyal customer!! I will be recommending you to all of my friends in the business!!

    -Toni Christy

  • Lake Stevens, WA

    I wanted to send you a note expressing my gratitude for all the help you have given me. Every time I call with issues, questions, orders, problems, you have always been polite and wonderful. I recommend you to all of my court reporter & CART friends. You guys are the best! Thanks.

    -Anne Harding

  • Depauw, IN

    Thank you for keeping my machine in such good working order

    -Patsy Ragland

  • Jarrettsville, MD

    Thank you very much for your quick turnaround on replacing the battery in my Stylus writer. It fully charges to 100% now and doesn't drain rapidly. I also appreciate your gluing my screen to the frame for me. You have provided great service.

    I am very pleased!

    -Linda Bahur

  • Westerville, OH

    I love it. I am so glad I got the USB Flippy Drive installed in my Stentura 8000. Thank you so much

    -Jan Shenk

  • Duluth, GA

    I just got my writer back and it's working great!! 'Kudos to the technicians'--they did a great job. Thanks

    -Cynthia Williams

  • Spring Branch, TX

    Just wanted to let you know that my writer writes better than it has in a very long time. Thanks for your work

    -Cheryl Townsley

  • Howell, NJ

    Wanted to say thanks for fixing my Stentura. No more clanking noise. The 'd' key works great. Thanks

    -Fran DiBella

  • Summertown, TN

    Thank you so much for your help over the phone trying to help me with a device that was purchased from another company… Whenever I am looking for anykind of an add-on in the future, I will check with your company first. Thanks again

    -Memra Surles

  • Lee's Summit, MO

    TopCat does an awesome job. There is a company locally, but I send mine to you

    -Deborah Reithmeyer

  • Davenport, IA

    I received my machine yesterday. Your company is the best!!!

    Thanks for helping me out as quickly as you did.

    -Debra Kell

  • Trussville, AL

    My writer was knocked over just recently. I sent it into TopCat Steno for repair and when I got it back, it was like brand-new. Thank you so much

    -Anne Miller

  • Wilmington, NC

    Thank you for servicing my machine. I opened up the box and, 'Wow!', it looked 'brand new'. Just wanted to give you a heartfelt thank you. I appreciate your company so much

    -Evon Pepin

  • St. Clair Shores, MI

    I count on TopCat Steno every year and know that you will work within my window of time and that everything is perfect when I receive my writer back. I have been using you for about 15 years and don't know what I would do without you. Thanks!

    -Leann Lizza

  • St. Petersburg, FL

    Wonderful job what you did with my machine. It's working really well. Thank you for being so thorough in fixing it. Will use you again

    -Sandy Davis

  • Newton, KS

    I just recently had TopCat Steno clean my machine. I just want to commend you on your work and service. I was called several times to make sure I was set up and pleased with what they were doing. When I received my machine back, I couldn't believe the difference. It writes wonderfully and feels great. Thank you, TopCat Steno

    -Amy Chapple

  • West Chester, PA

    Everybody here swears by you

    -Joel Nicol

  • Mobile, AL

    My machine feels brand new and I love the felt key covers. Just wanted to let you guys know you did a wonderful job! My Stentura is writing better than ever. I even believe my speed has gotten a little faster since the cleaning and the new felt key covers. Thanks again!"

    Your repeat customer,

    -Laura Fant

  • Metairie, LA

    Just wanted to thank you for Quadruple A+ servicing you've done on my steno machine. Not many people take the time to compliment; they take the time to complain, but not to compliment. So wanted to let you know that my machine is like brand new, as always when I get it back from you

    -Paul Williams

  • Manassas, VA

    Thank you for the great service and quick turnaround on repairing my steno machine. Steno machines endure a lot of wear and tear and mine definitely needed attention. Thanks too for the added software update which allows me to reopen steno files right from my machine. I also appreciated the reasonable service rates. It's nice to sit down to a well-maintained machine again

    -Ginger Jabs

  • Milford, DE

    Your customer service through all the years that I have been dealing with your company has always been top-notch. I want you to also know how much it has meant to me through these years whenever you have gone "above and beyond" to work with me and help me out with different problems in whatever way that you could. So, once again, for your help....AND for your understanding....THANK YOU!

    -Eileen Kimmel

  • Atlanta, GA

    Thanks TopCat for a wonderful job done on my writer. It looks brand new. I will recommend you to all other court reporters. You are the best!

    -Chris Artman

  • Port Charlotte, FL

    You all just serviced my Stentura 8000. You all are AWESOME! I don't remember my writer writing this well from the day I got it brand new. Seriously, for the first time ever I have been able to set my keys to the touch and height that I want, and it is working the way it should be. I feel like I'll be able to really fly now! Not to mention, my machine is squeaky clean. And your service was just way above and beyond. Thank you so much and, again, you're awesome!

    -Dawn Roush

  • Jupiter, FL

    Thanks for the great job done on my writer. I have been using your company for 18 years. You're the best!!!!!

    -Brenda Laufer

  • Hillsboro, MO

    You did an awesome job on my Stentura 8000. All the keys are adjusted correctly and it feels great. It is so quiet. Thanks

    -Robin Cox

Enjoy using your writer again.
Make reporting faster and easier.